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The Journey so far: the past 18 years

the Journey so far

This month, we're thrilled to step back and celebrate a milestone that seems just as surreal as it is gratifying—the 18th anniversary of SIR Move Singapore, our much-loved international moving company. The Journey has been extraordinary, from humble beginnings to becoming a go-to name for people moving across continents.

The excitement of reaching this significant milestone is palpable throughout our team. It's a testament to 18 years of relentless pursuit of excellence, adaptation to change, and unwavering commitment to our core values. This anniversary isn't just a celebration of the years that have passed and an enthusiastic anticipation of the years to come. We're excited to continue this Journey, facing new challenges, exploring innovative solutions, and expanding our horizons further.

Establishing Foundations (2006-2010)

Sir Move Services was founded in Singapore in 2006 under the leadership of Charlie Scott and Shyla Mathews. They encountered initial challenges, such as establishing a client base and building credibility in the industry; Scott and Mathews were determined to create a company known for its commitment to delivering exceptional service.

During these formative years, the focus was on laying the groundwork for the company's operations and establishing a solid reputation within the moving industry. Charlie's decades of industry experience and Shyla's expertise in business, marketing, and communications proved invaluable in navigating the challenges of starting a new venture.

Despite the challenges, Scott and Mathews remained steadfast in their vision for SIR Move: to deliver service consistently at every level. This commitment to excellence guided their decision-making process and served as the driving force behind the company's early success. As this phase progressed, SIR Move established itself as a reputable player in the industry, setting the stage for future growth and expansion. The foundation laid during these initial years served as the cornerstone of SIR Move's continued success in the years to come.

Expansion and Recognition (2011-2015)

Building on the solid foundation we established in our early years, Sir Move embarked on a journey of expansion and growth from 2011 to 2015. We expanded our operations and reached new markets by delivering unparalleled service standards.

One significant milestone during this period was the establishment of SIR Malaysia, a testament to our commitment to serving our clients in Singapore and internationally. Expanding into new markets allowed us to broaden our client base and increase our reach within the moving industry.

In addition to geographical expansion, we also garnered recognition for our excellence in service delivery. Numerous business awards received during this period recognized our dedication to operational excellence and commitment to quality. These accolades validated our relentless pursuit of service excellence.

During this phase of growth and acknowledgement, SIR Move stayed committed to our fundamental values of excellence, trust, distinctiveness, and meticulousness

Diversification and Innovation (2016-2020)

As we moved from 2016 to 2020, Sir Move embraced diversification and innovation to meet the evolving needs of our clients. Recognizing the importance of offering comprehensive solutions, we introduced new services such as Moove My Box.

These new services are designed to provide our clients with a seamless and stress-free moving experience, offering assistance at every step of the relocation process. Moove My Box provides a convenient solution for shipping small quantities of personal belongings and possessions.

During this period, Sir Move diversified its service offerings and prioritized innovation. We welcomed technological advancements, streamlining our processes to boost efficiency and customer satisfaction and providing our clients with enhanced transparency, communication, and control throughout their Journey. 

Celebrating Success and Achievements

Sir Move has garnered recognition throughout its Journey for its exceptional moving industry service and impactful philanthropic endeavours. In 2009, our commitment to giving back began with a simple yet profound mission to support orphanages in Cambodia. What started as a month-long donation drive has evolved into an annual tradition. Over the years, our efforts have dispatched over ten containers filled with essentials to schools, homes, and orphanages across Southeast Asia.

A significant milestone came in 2013 when our annual project led to the creation of the Children's Charity Book My First 7 Days in Singapore. With its strong message of giving back, this book has played a crucial role in supporting our fundraising efforts for the Annual Orphanages Charity Drive, embodying our company's ethos of compassion and generosity.

Our commitment to excellence and community engagement did not go unnoticed. In 2012, Sir Move received its first Business Service Award, recognizing our dedication to quality and service. The accolades continued, with the company being honoured with the Promising SME 500 in 2013 for our remarkable contributions to Singapore's economy and business landscape. The pinnacle of recognition came in 2015/2016 when we received the Top 20 Business Achiever Award, solidifying our position as leaders in our field. In September 2019 and 2022, SIR completed our Quality Audit with FIDI and was recognized as a Top Performer.

Today, Sir Move is among the top 10 Movers in Singapore for International Relocations.

Advancing Through Innovation

Celebrating past successes, we focus on the future with innovation, growth, and improvement in mind. Our priority is expanding globally and enhancing services for clients. We aim to grow in emerging markets and develop strategic partnerships for innovation. Our commitment to exceptional service is unwavering, investing in our team's professional development to exceed client expectations. 

We extend our deepest gratitude to every stakeholder who has played a pivotal role in SIR Move's remarkable Journey. Your trust, support, and engagement have been integral to our success, shaping us into the industry leaders we are today. Each milestone reached and challenge overcome reflects the collective effort and dedication of our customers, employees, and partners.

Thank you for being an essential part of our story. Here's to celebrating our achievements and stepping forward to a future that promises more tremendous success and stronger partnerships.

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