SIR MOVE SOCIAL RESPONSIBILITY
COVID 19 MEASURES
March 25 2020
Singapore is experiencing increased risk from COVID19 with WHO declaring that it is a global pandemic. THE SIR GROUP, SIR Move Services Singapore and Malaysia has developed Standard Operating Procedures in line with guidelines from the government authorities.
We will update this site regularly with relevant information as it unfolds. We seek your patience and understanding.
Temporary Addition to SIR’s TERMS & CONDITIONS
In the event that measures are put in place by the relevant Government authorities that impact our ability to provide services to you (including but not limited to us having to suspend or cancel in full the services), or the virus otherwise affects our ability to fulfil your relocation, we will not be in a position to accept any liability for any losses that may arise and we limit our liability accordingly. We are keeping the matter under careful review and will ensure that all customers are advised of any developments that may affect fulfilment of contracted services.
In view of the situation of the COVID-19 and in accordance with the recommendations by the relevant authorities, the following measures are put in place at SIR MOVE and at our packing sites:
Temperature screening for all persons entering and re-entering the building
Health and travel declarations for all persons entering and re-entering the building
Following the temperature taking and declarations, the following persons will not be allowed entry to the building:
1. Anyone who has been in contact with any person who is a confirmed case of COVID-19 infection in the past 14 days
2. Anyone who has just entered Singapore and issued with Stay At Home Notices
3. Anyone currently having fever / flu-like symptoms
SIR has stopped all travel to the affected countries for business
Employees have been advised to refrain from personal trips oversees
Employees are encouraged to practice social distancing via video conferring and whatsapp video chats
Measures for Surveyors at Sites:
Wear a mask if required by the customer or if the surveyor would like to wear one
Sanitise hands prior to entering and practise personal hygiene
If temperature has not been taken by Security @ Guardhouse, surveyors are carrying personal thermometers
Measures for Packing Teams at Sites:
Crews are not wearing mask as MOH is not making this a pre-requirement unless the individual is unwell.
If you require the crew to wear a mask do let us know prior to the start of your packing date.
Currently, we are following requirements by MCST @ Condominiums for Temperature taking exercise.
For homes without MCST, please note, all crews temperature are taken first thing in the morning. The Supervisor will monitor the health of the crew throughout the packing and moving dates.
Should you have specific requirements/concerns, please do share with your Move Manager and we will try to accommodate.
Measures for Workplace Health Management:
More frequent cleaning of areas with high human contact, such as counters where customers are served and rooms where visitors are hosted.
More frequent cleaning of general public access areas such as lifts, pantries, toilets, and bin areas.
Adopt the sanitation and hygiene advisories disseminated by the National Environmental Agency (NEA). NEA has also developed and released interim guidelines for cleaning and disinfecting areas exposed to confirmed cases of COVID-19, and provided a list of companies that can carry out disinfection works. These advisories have been disseminated to hotels, public and private transport operators, and F&B outlets, including hawker centres.
Measures for Dorscon RED/Work from home orders:
MOH has assured the public that they are not planning to raise the Dorscon level
However should a Work from Home order be issued, SIR has already put in place contingency plans to ensure business continuity and management of moves
Our business continuity is in line with MOH’s Guidelines
FOR MORE INFORMATION:
MOH (Ministry of Health)
SIR MOVE SERVICES PTE LTD (SINGAPORE)
Managing Director, THE SIR GROUP
Director of Operations & Country Manager Singapore
SIR MOVE SERVICES SDN BHD (MALAYSIA)
Business Development Director, Country Manager, Malaysia